Perbedaan Prinsip Manajemen Mutu ISO 9001: 2008 vs ISO 9001: 2015

ISO 9001:2008 ISO 9001:2015
1. Costumer Focus 1. Costumer Focus
2. Leadership 2. Leadership
3. Involvement of People 3. Engagement of People
4. Process Approach 4. Process Approach
5. System Approach to management 5. Improvement
6. Continual Improvement 6. Evidence-Based Decision Making
7. Factual Approach Decision Making 7.Relationship Management
8. Mutual Benificial Suppliers